Capgemini Walk-in Drive 2017 | Any Degree | 10 November 2017

Capgemini Walk-in Drive 2017 Details: 

Job Role	Service Desk Analyst
Qualification	Any Degree
Experience	0-2 years
Job Location	Mumbai
Venue Location	Mumbai
Venue Date	10 November 2017

Eligibility Criteria:

• Must be graduate
• Must be comfortable in taking inbound/outbound calls.
• Strong communication & analytical skills is mandatory
• Good to have ITIL V3 certified
• Knowledge in BMC remedy will be an added advantage
• should be ready to work in 24*7 shift

Skills:

Must have updated back-end of knowledge base of most common desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc.

Specifications:

• Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution and reporting of help desk incidents and service requests
• The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
• Should also provide accelerated response to the executive users within the customer organization

How to apply Capgemini Walk-in drive?

Eligible and interested candidates can apply this drive in the following link and attend the walk-in drive at following venue.

To Apply: Click here

10 November 2017-10 AM to 12 PM

Venue Details

Capgemini Technology Services India Limited
Capgemini knowledge Park(SEZ)
IT3/IT4, Airoli knowledge Park,
Thane Belapur Rd, Airoli,
Navi Mumbai -400708.

Contact Person- Soham Avasthi